Description
Effectively responding to Data Subject Access Requests (DSARs) as required by regulations such as GDPR or CPRA can be challenging due to ever-growing amounts and sources of data and the sheer volume of requests. Exterro’s DSAR software solution is helping organizations of all sizes significantly reduce the amount of time and money spent fulfilling these requests. Exterro’s solution enables clients to orchestrate the entire process from request to validation, search, redaction, and delivery–or any other desired outcome.
Robust workflows orchestrate the entire process, from intake through delivery.
Features & Capabilities
Consumers, employees, prospective employees or contractors can easily submit requests using the portal . Customizable workflows and strong security provide secure two-way communication with any data subject. Multiple identity verification methods are supported out of the box. The portal automatically displays request status information, eliminating unnecessary support interactions.
Automatically search, collect and redact information. Workflow manages the process and can execute these tasks either manually or automatically. Review and produce responses quickly using Exterro’s industry-leading review system. Advanced analytics provide visibility and cost estimates.
Once all the information has been reviewed, Exterro offers the ability to easily package and return the documents to the requestor. Automated workflow facilitates communication back to the data subject once the document file is ready.
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